The UW Medicine Accountable Care Network provides eligible Boeing employees with access to high-quality, affordable healthcare. The following Q&A will help you understand the benefits of your new healthcare option.
An accountable care network is a group of healthcare professionals and organizations that join together to provide affordable, high-quality healthcare. In an accountable care network, healthcare professionals work as a team to provide an exceptional experience for patients and their families.
An Accountable Care Network makes patients the center of care, with access to a coordinated team of healthcare providers for primary care, urgent care and specialty care. Primary care providers focus on wellness and disease prevention. When referrals to specialists are needed, your providers closely communicate and coordinate your care to achieve the best possible outcomes. The UW Medicine Accountable Care Network (ACN) is the most comprehensive healthcare network in Washington. Our network is made up of some of the region’s leading healthcare organizations and includes the full range of healthcare services, from preventive care and primary care to the most advanced complex and specialty care available.
Preferred Partnership is an innovative version of each of Boeing’s medical plans – the Advantage+ health plan, the Traditional Medical Plan, and the Select Network Plan. The UW Medicine Accountable Care Network is currently the only Boeing Preferred Partnership option. This accountable care arrangement is aimed at providing employees with more personal support, more coordinated care and an enhanced level of service – all at a more affordable cost. Our goal is work with you to help keep you and your family healthy and to ensure that you have easy access to the care that you need.
The Preferred Partnership option is available in the Puget Sound region to Boeing non-union employees,employees represented by the SPEEA union, the SPEEA Pilot/Instructors Unit (SPIU), employees represented by the International Union of Operating Engineers Power Plant (IUOE 286 PP), and covered dependents of these groups. Retirees of the groups listed above are also eligible if not covered by Medicare, as well as their dependents; those covered by Medicare are not eligible for the Preferred Partnership options.
The UW Medicine Accountable Care Network, Boeing’s Preferred Partnership option, features the region’s most comprehensive network of primary care physicians, specialists, urgent care facilities and hospitals spread throughout the Puget Sound area. Generally, to receive in-network benefits, you and your family need to use UW Medicine ACN providers and facilities.
Emergency care is covered at the in-network level, whether you’re in Puget Sound or traveling outside the Puget Sound area, even if the provider is not in the UW Medicine ACN.
In rare situations where a service might not be available within the UW Medicine ACN, there is a process that can allow for members to receive care from an appropriate non-network provider at the in-network rate.
If you receive non-emergency medical services from providers not in the UW Medicine ACN when those services are available in the network, those services would be covered at the non-network level.
If your provider refers you to another provider for care, we encourage you to make sure that the other provider is in the network before your appointment to avoid paying out-of-network rates.
To make sure your provider is in the UW Medicine Accountable Care Network, visit uwmedicine.org/boeing or call 855-520-7800.
The UW Medicine Accountable Care Network includes many of western Washington’s finest healthcare organizations, conveniently located throughout the region, from Bellingham to Olympia. All share a commitment to high-quality, affordable care as well as excellent patient service and access to care. The network for eligible Boeing employees includes:
Capital Medical Center
Island Hospital and Clinics
MultiCare Connected Care
Eastside Health Network
Seattle Cancer Care Alliance
Seattle Children’s Hospital
Skagit Regional Health **
To find out more about the entities that are part of the UW Medicine Accountable Care Network, or to see if your provider is included the network, please visit uwmedicine.org/boeing or call 1-855-520-7800.
To view the network providers click here.
The UW Medicine Accountable Care Network (UW Medicine ACN) brings together the skills, services, and geographic reach of exceptional healthcare organizations throughout the Puget Sound region to offer a complete range of services, available within a single network, from preventive and primary care to advanced specialty care.
By selecting the UW Medicine ACN, you will have access to:
Additional benefits include:
And if you should need specialty services, our teams provide the following:
In addition, the UW Medicine Accountable Care Network emphasizes shared decision making between you and your provider about your preventive health and any chronic or acute health conditions that may require coordination with multiple specialists.
For more information about the network, click here.
The UW Medicine Accountable Care Network offers access to a broad network of experienced pediatric providers and clinics, along with some of the best pediatric hospitals in the nation, including both Seattle Children’s Hospital and Mary Bridge Children’s Hospital.
To view the network providers click here
The UW Medicine Accountable Care Network provides the most advanced cancer care available, with comprehensive services that include expert diagnosis, surgical services, medical and radiation oncology, education and support. Several internationally renowned cancer care providers are members of the network, including the Seattle Cancer Care Alliance (SCCA), a world-class cancer treatment organization that is a partnership between UW Medicine, Fred Hutchinson Cancer Research Center and Seattle Children’s Hospital. SCCA patients have access to the latest cancer treatments including stem cell and bone marrow transplantation, gene therapy, high-dose chemotherapy, radiation therapy, immunotherapy, proton therapy, minimally invasive surgical techniques and other specialized therapies.
To view the network providers click here.
In partnership with Boeing, the UW Medicine Accountable Care Network has established financial incentives based on the quality of your care, rather than the number of services we provide. When individuals are healthier – with better treatment for illnesses including chronic conditions – the cost of care is lower and savings can be shared with employers and employees through reduced insurance premiums and deductibles.
Patients who are currently seen at one of the UW Medicine Accountable Care Network facilities will continue to receive the same high-quality care they receive today, regardless of their chosen benefits plan.
Patient privacy is critically important to each member organization in the UW Medicine Accountable Care Network. Your medical records are available only to those healthcare professionals within our UW Medicine ACN who are directly involved in your care, and those records are protected by stringent privacy regulations.
A dedicated contact center can help schedule appointments for primary and specialty care, help you find providers near your home or work, confirm that a clinic or provider is in-network, provide directions to network facilities, and many other services. You can reach the contact center at: +1.855.520.7800.
You can reach the UW Medicine Nurse Care Line 24 hours a day, 7 days a week by calling 855-520-7800. You may follow the prompts to connect directly to the nurse care line or speak with a representative, who can connect you.
How can I learn more about my benefits – for example, the amount of the deductible, or how the plans pay for specific services?
To find out more about your healthcare benefits, visit Boeing Total Access or contact your benefits representatives.
For information on these additional services, contact the providers below:
*Effective January 1, 2018
Yes. Outside of the Puget Sound area, emergency care is covered at any hospital, and urgent care is covered at any urgent care facility that’s part of the Blue Cross and Blue Shield network – all at the in-network benefit level.
However, there are some cases where you may be charged out-of-network rates for non-medical emergencies treated at non-network hospitals or if you seek follow-up care outside the service area following your emergency room visit.
Choosing a primary care provider is always recommended, but it is not required under the UW Medicine Accountable Care Network. Primary care providers are familiar with your health history and are the “first responders” to your healthcare needs. They are important in coordinating your care with other providers, procedures and services. When you sign up for the UW Medicine Accountable Care Network, you will have many options for selecting a primary care provider who meets your health needs and is convenient to where you live or work. If you need help in selecting a primary care provider, our contact center can assist you.
For medical eye problems, check the network of UW Accountable Care Network providers. For routine eye exams and glasses/contact lenses, check the Davis Vision network. Ophthalmologists and optometrists who are in the UW Accountable Care Network may or may not also be in the Davis Vision network, and vice versa.
Yes, you will still have access to Boeing’s Well Being programs. There is no change to current eligibility for you to use:
Yes. In 2018, Eastside Health Network will be joining Boeing’s UW Medicine Accountable Care Network (ACN) Preferred Partnership option. The Eastside Health Network brings together EvergreenHealth and Overlake Medical Center, along with many other individual medical practices. It will expand the number of integrated providers available to our members, providers who are committed to delivering high quality care in a connected, coordinated system. For members currently using Overlake Hospital and Medical Clinics, there will be no disruption in your care, as they will continue to be part of the Preferred Partnership. EvergreenHealth providers and other individual providers affiliated with the Eastside Health Network will be available to our Preferred Partnership members as of January 1, 2018. You can search for these providers in the UW Medicine ACN provider search tool by clicking here.
Yes. As is the case with any network, providers may leave a network from time to time. When these changes occur, we make every effort to notify current patients. The following practices will no longer be part of Boeing’s UW Medicine ACN Preferred Partnership network in 2018: Family Care Network (FCN), Cascade Heart Clinic, Eastside Podiatry Clinic, Issaquah Plastic Surgery, Katharine Te MD, Puget Sound Plastic Surgical Group, Sound Interventional Pain Management, and The Women’s Center. Some individual providers and smaller practices not listed here may also be leaving the network, so it is important for you to check to see if your provider will remain in the network for 2018. For a complete view of in network providers, you can access the UW Medicine ACN provider search tool by clicking here. For additional assistance, please call 1-855-520-7800.
Yes. For the services and provider categories shown below, the UW Medicine Accountable Care Network will supplement its network with the providers that are part of the Blue Cross and Blue Shield network.
Facilities and Services
To get network benefits for the types of services shown above, you can use:
The following administrators will provide networks and customer service. Click here to find additional providers for:
*Effective January 1, 2018